Lessons learned is one of the most powerful tools available for project management. Throughout the project lifecycle, from kick-off to completion and operation, lessons are learned related to project management as well as the project deliverables themselves.
This learning affects fundamental issues such as change management, stakeholder management, risk and communication management, planning and replanning, and indeed all components of project management.
It is necessary to carry out an organised and systematic management of the lessons learned, identifying the stage, the consequences on the project's objectives (which may be positive, i.e. to be repeated and transferred to other similar projects, or negative, to be avoided in future similar situations).
As is being done in other management elements of the Jean Monnet Chair PM2EU+, the framework proposed by the PM2 methodology itself will be used to develop the activities of recording, monitoring and control of Lessons Learned.
The attached file provides an updated version of the Lessons Learned document of the Jean Monnet Chair PM2EU+.